Blending business science (data, process metrics, KPI's etc.) with human leadership (clarity to goals, compassion & empathy) is the foundation for H.U.M.A.N™ Sales Leadership. Whether a small, mid-sized, or large organization, here are a few tips on how to create H.U.M.A.N™ Sales Leadership for your organization.
HEALTH REVIEW
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80/20 Account Management
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Pipeline & Management
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Growth Enablement: Marketing, Sales, Operations, Customer Service
COMMON PROBLEM
Inaccurate pipeline management is leaving production and operations in the dark for planning, inventory, and staffing needs. Harmony between sales and operations is a challenge. Think Growth Operations, not Sales & Operations.
UNCOVER INSIGHTS
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Proactive Prospecting
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understanding demographic & Generational Changes
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Strategic Alignment
COMMON PROBLEM
Re-tool your team for modern prospecting. What happens in the field tends to stay in the field. Understand buying preferences & time spent between appointment setting, account management, business development activities, and non-growth functions.
MAXIMIZE OPPORTUNITIESMAXIMIZE OPPORTUNITIES
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Key Performance Indicators (KPI's)
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Growth Model
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Growth Process
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Growth Plan
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TEAM Mission
COMMON PROBLEM
Your metrics are not motivating or creating results. You have set metrics, pipeline requirements, revenue goals, gross margin goals, number of visits per day, and number of appointments per week, but some of the team (or all) are not hitting the defined goals.
ACHIEVE CLARITYACHIEVE CLARITY
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Articulating Expectations and Goals
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Weekly Check-Ins
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One-One Conversations with Frequency
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TEAM Collaboration
COMMON PROBLEM
The team works independently and does not communicate or readily share information. There is not a sense of unity towards a common goal. Listening with true empathy builds a team.
NURTURE GROWTHNURTURE GROWTH
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Guidance and Training
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Caring and Serving mindset
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Recruiting Funnel
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On-Boarding Process
COMMON PROBLEM
The threat and cost of turnover are high. Consequently, leadership, management, and the team struggle to gain traction with internal, prospect/customer relationships and growth. Genuine compassion builds relationships.
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